Salesforce consulting and implementation for mid-market teams — certified admins and developers on retainer or fixed-scope. Custom development, integrations, and ongoing admin support so pipeline data is trustworthy and adoption sticks.
DDP Labs is a Salesforce consulting partner for teams that have outgrown spreadsheets but do not need a six-figure SI engagement. We handle Salesforce implementation, custom development, integrations, and dedicated admin support — same consultants from discovery through go-live, with adoption measured in weekly active users, not project sign-off dates.
We map your lead-to-cash and support workflows before configuring objects, page layouts, and permissions. Training and change management are part of the implementation — not a line item you discover at UAT.
Apex, Lightning Web Components, and Flows when declarative tools stop short. Every build is peer-reviewed, covered by tests where it matters, and documented so your team can maintain it after we hand off.
Connect Salesforce to billing, ERP, marketing automation, and your data warehouse. We build integrations with retry logic, dead-letter queues, and dashboards — so a failed sync at 2am does not mean a manual fire drill at 9.
A dedicated Salesforce admin who knows your org — ticket queues, user requests, release management, and quarterly health checks. Your internal team stays focused on strategy; we handle the config churn.
Anonymized outcomes from recent Salesforce consulting and implementation engagements. Names withheld; results are real.
Reps were logging calls in spreadsheets because the prior implementation ignored stage definitions and ownership rules. We rebuilt the opportunity model, fixed sharing, and trained managers on forecast categories.
Cases sat in email inboxes for days. We deployed Service Cloud with entitlements, case routing by region, and a mobile-friendly console for technicians — integrated with their ERP for parts lookup.
Account teams had no view of subscription status or open invoices. We built bidirectional sync between Salesforce and their billing stack with error queues ops could actually monitor.
Multi-cloud Salesforce development and consulting — configured for your processes, not the demo org Salesforce ships out of the box.
Lead routing, pipeline stages, forecasting, and activity tracking tuned to your sales motion — not out-of-the-box defaults.
Case management, SLAs, knowledge base, and omni-channel routing for support teams that need speed without chaos.
Journey Builder, email sends, and audience segmentation wired to Sales Cloud so marketing and sales see the same contacts.
Partner portals, customer communities, and self-service sites branded to match your product — authenticated and secure.
Unified profiles from product usage, support, and CRM events. Segments and activations that feed sales and service workflows.
AI agents grounded in your org data — case summarization, lead research, and guided actions with guardrails you control.
Certs verify baseline knowledge. We also screen for production org experience — rescues, cutovers, and integrations that survived a busy quarter.
Salesforce implementation and admin support across regulated and fast-moving sectors — with data models and compliance patterns that match each vertical.
Large SIs sell the logo. We sell the outcome — same senior consultants, transparent pricing, and adoption you can measure.
Four phases from first call to steady-state support. No black-box delivery — you see progress every week.
Process interviews, org audit, data profiling, and a scoped milestone plan with effort and timeline you approve before build starts.
Two-week sprints — config, development, and integrations in sandbox. Weekly demos and async updates in your Slack channel.
UAT, training sessions, production cutover with rollback plan, and hypercare for the first two weeks after launch.
Managed admin retainer or handoff with runbooks. Adoption check-ins at 30, 60, and 90 days — we fix what reps are not using.
45 minutes with a certified consultant. We review license utilization, automation limits, security gaps, integration failures, and tech debt — then send a prioritized findings doc with quick wins. No pitch deck, no obligation.
Or send a brief below — mention “health check” in your message.
Implementation timelines, admin retainers, integrations, and how we work — answers for teams evaluating a Salesforce consulting partner.
Share cloud edition, seat count, integrations, and what's broken today. We'll reply with team shape, timeline, and whether a free health check is the right first step.